PROVya Support
Last updated: August 5, 2026
Need help?
Email support@tekpakinc.net with the email used to sign in, a short description, and screenshots that do not expose unnecessary sensitive information.
Email support →Account and data
Open Account inside PROVya to export your current matter, download original files, sign out, or permanently delete the workspace and stored evidence.
Purchases
Include the purchase email when asking about Plus access or refunds. Never email card numbers, passwords, government identification numbers, or Stripe credentials.
Urgent situations
PROVya is not monitored for emergencies and cannot provide legal advice. Contact emergency services, your attorney, or an appropriate local professional when time or safety is critical.